g36c Platform Privacy Notice

This page describes what data we collect when you use g36c and how we keep that information protected. We at g36c take your privacy seriously—we collect only the information we need to verify your identity, process your deposits and withdrawals, and deliver our platform services. We do not sell your data to marketers, and we do not share it with third parties except where required by law or where necessary to process your transactions with payment partners like DANA, e-wallet, mobile banking, local payment, and our banking providers.

Our privacy practices are shaped by Indonesian data-protection principles and the jurisdictions where we operate. We encrypt all communications between your device and our servers, we use industry-standard security practices to protect stored data, and we log access to your account so you can review who has touched your information. If you have questions about how we handle your data, how long we keep it, or your rights to access or delete it, this notice explains the details.

By using g36c, you consent to the data practices described in this privacy notice. If you do not agree with how we handle your information, you may close your account and request deletion of your personal data.

What Data We Collect on g36c

We at g36c collect information in several categories. First, we collect identity information: your legal name, date of birth, national ID number (from your government ID), email address, phone number, and residential address. We ask for this information during account registration and KYC (Know-Your-Customer) verification, which is mandatory before you can deposit or withdraw funds. We use this data to confirm you are who you say you are and to prevent account fraud and money laundering.

Third, we collect activity data: every time you log in, play a game, place a selection on our sportsbook, join a live-dealer table, or request a withdrawal, we record that action along with the date, time, amount, and outcome. This activity log is stored in your g36c account history, which you can review anytime. We use this data to prevent fraud, investigate disputes, and comply with financial regulations.

Fourth, we collect technical data: your Internet Protocol (IP) address, device type, browser version, and the pages you visit on our platform. We use this information to detect unauthorized access attempts, prevent account takeovers, and understand how players interact with our interface so we can improve performance and security.

We also collect any information you voluntarily provide to our support team when you contact us—for example, if you email us with a question about a deposit or file a complaint about a game outcome, we record the contents of that communication.

How We Use Your Data on g36c

We use your data for five main purposes. First, account administration: we use your identity information and contact details to create and manage your g36c account, verify your identity, and communicate with you about account status or policy updates. Second, transaction processing: we share your banking and payment details with our payment partners to process deposits and withdrawals. We also use activity data to detect and prevent fraud—for example, if we notice a withdrawal request from an unusual location or device, we may ask you to confirm your identity before processing it.

Third, platform operations: we use technical data and activity logs to maintain g36c security, fix bugs, optimize performance, and respond to errors. Fourth, compliance: we keep detailed records of all transactions and activity to comply with Indonesian financial regulations and anti-money-laundering requirements. If a government agency requests information about your account, we may be required to disclose it. Fifth, customer support: we review your activity history and account information when you contact us with questions or complaints so we can assist you effectively.

We do not use your data for marketing unless you explicitly opt in. We do not sell your information to third parties, and we do not share it with advertisers or data brokers. We also do not make automated decisions about your account using your data—if we suspect fraud, a human team member reviews the case before taking action.

Third-Party Processors and Data Location on g36c

We at g36c work with third-party service providers to deliver our platform. Our payment processors (such as banks and e-wallet providers) receive your banking and payment details to complete deposits and withdrawals. Our hosting provider stores our servers and databases, which may be located outside Indonesia—your personal data may therefore be processed in jurisdictions with different data-protection laws than Indonesia's. However, we require all service providers to sign data-protection agreements and maintain security standards comparable to our own.

We do not disclose your identity information to payment processors—we send only what is necessary to complete the transaction. For example, when you deposit via e-wallet, we send your amount and reference number to mobile banking, but we do not send your full name or ID number unless you explicitly provide it during the payment process through the e-wallet app itself.

Your Rights and Data Retention on g36c

We retain your personal data as long as your g36c account is active. After you close your account, we keep your transaction history and identity information for seven years to comply with financial-audit requirements. After seven years, we delete most of your personal data, though we may retain anonymized activity summaries for statistical analysis. We also delete information earlier if you request it, except where we are legally required to retain it (for example, if we are investigating fraud or responding to a government inquiry).

You have the right to access, correct, and delete your personal data. You can download your account history and personal details from your g36c account dashboard anytime. If you believe any information is inaccurate, contact our support team and we will correct it. If you wish to delete your account and all associated personal data, you can request deletion through your account settings. We will process your deletion request within thirty days, subject to any legal retention obligations.

Contact and Policy Updates on g36c

If you have questions about our privacy practices, how we handle your data, or your rights under this privacy notice, contact our g36c support team via in-app chat or email. We will respond to privacy inquiries within five business days. You can also request a copy of all your personal data—we will provide it in a readable format within thirty days.

We may update this privacy notice from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by email or by posting a notice on our g36c platform at least thirty days before the change takes effect. Your continued use of g36c after the notice period constitutes your acceptance of the updated privacy notice. If you do not accept the changes, you may close your account and request deletion of your data.

Your Privacy Matters to g36c

We at g36c operate our platform with the understanding that your personal information is valuable and must be handled with care. Whether you live in Jakarta, Surabaya, Bandung, Medan, Semarang, or anywhere else our services are available, your data deserves the same protection. We collect only what we need, we encrypt it, we limit access, and we do not sell or share it without good reason.

We also understand that privacy concerns may arise around major events—during Liga 1 tournaments, Piala AFF competitions, or other busy periods when our platform experiences high traffic. Our privacy and security practices remain consistent regardless of activity levels. We do not change how we handle your data when usage spikes; our infrastructure and protocols scale to accommodate more players without compromising security.

If you have further questions about this privacy notice, our data practices, or your rights as a g36c user, our support team is ready to help. We are committed to keeping your information protected and your experience on g36c transparent and secure.